EMEIA Travel Mart Ltd (Trading as CheapFlyShop)
UK GDPR & Data Protection Act 2018
This Privacy Policy explains how EMEIA Travel Mart Ltd, trading as CheapFlyShop, collects, uses, stores, shares and protects your personal information when you use our website www.cheapflyshop.com or use our travel booking services.
We are the Data Controller responsible for your personal information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Company:
EMEIA Travel Mart Ltd
Trading Name:
CheapFlyShop
Company No:
11576383
VAT No:
319546778
5 South Charlotte Street
Edinburgh
EH2 4AN
United Kingdom
Email: support@cheapflyshop.com
Telephone: 020 7112 8747
We collect personal information necessary to provide travel booking services efficiently and securely.
We may receive information from airlines, travel suppliers, payment processors, fraud prevention providers, or another person making a booking on your behalf.
Under UK GDPR we process personal information only where a lawful basis exists.
| Lawful Basis | Purpose |
|---|---|
| Contract | Processing bookings and issuing travel documents. |
| Legal Obligation | Tax, accounting, fraud prevention and government requirements. |
| Legitimate Interest | Improve our services, website security and customer support. |
| Consent | Marketing emails and optional travel services. |
| Explicit Consent | Special category data such as health information where required. |
Your personal information is used only for legitimate business purposes associated with providing travel services.
The travel industry is international by nature. Some airlines, suppliers and service providers operate outside the United Kingdom.
Whenever personal information is transferred outside the UK, we ensure appropriate safeguards are implemented in accordance with UK GDPR.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, accounting and regulatory obligations.
| Data Category | Retention Period |
|---|---|
| Booking Records | Up to 7 Years |
| Accounting Records | Up to 7 Years |
| Marketing Information | Until Consent is Withdrawn |
| Customer Enquiries | Up to 3 Years |
| Website Logs | 12–24 Months |
When information is no longer required, it is securely deleted or anonymised.
Under the UK General Data Protection Regulation, you have several rights regarding your personal information.
Please send your request to support@cheapflyshop.com with the subject line "Data Subject Request".
We may request proof of identity before processing your request. We normally respond within one month.
We may occasionally send promotional offers, travel deals, newsletters and service updates.
Marketing communications will only be sent where:
Protecting your personal information is important to us.
We implement appropriate technical and organisational measures designed to safeguard your information against unauthorised access, disclosure, alteration or destruction.
Our services are not directed towards children under the age of 18.
Where a booking includes child passengers, we collect only the information necessary to complete the travel booking, including passport details, age and travel documentation where required.
We do not knowingly collect personal information from children outside the normal travel booking process.
We may update this Privacy Policy from time to time to reflect changes in legislation, regulatory guidance or our business operations.
Any updates will be published on this page together with the revised "Last Updated" date.
If you have any questions regarding this Privacy Policy or wish to exercise your rights under UK GDPR, please contact us.
Email
support@cheapflyshop.com
Telephone
020 7112 8747
EMEIA Travel Mart Ltd
5 South Charlotte Street
Edinburgh
EH2 4AN
United Kingdom